Understanding robotic process automation (RPA)

Automation has the power to simplify your business. Consider your network and the systems in place to monitor everything. But what happens when an issue arises? Imagine a world where these issues are easily identified and remediated automatically? RPA has the ability to fix some of those problems. It will also let you know that there was a problem and then go ahead and fix it.

How does RPA work?

You can use robotic process automation on an individual workstation or within a team. It can also be used to schedule all your back-end product back-end processes. It can also watch your system so you can start anywhere in this continuum and go anywhere. You can build RPA into your existing processes to fix those problems when they occur.

We offer IT and business automation solutions that you can use to manage and deploy tasks. We don’t need to write any code to do so. Our systems use intuitive drag and drop actions to build those tasks that function as a script.

Automating issue detection

The difference between an automated task and a script is you can apply actions to each step. This includes error detection, error handling, error correction and notifications with every step.

These tasks can respond to triggered events. These events include schedules or files. This means that we can respond to those alerts that you’re getting. We can then automatically run a task that will fix the problem that you’re having.

In addition to helping to monitor and fix issues on your network, there are a few other things that it can do. You can encrypt and decrypt files with an automated task. You can also read and write to any database we can read and write Excel. Another function is the ability to refresh an Excel spreadsheet and other daily tasks. These are the tasks that people are doing at their desks. We can take that and automate it so that they can concentrate on more complicated and customer-facing issues.

Using an active directory

We are also able to build in Active Directory tasks. This means that the System Administrator can add new employees to any of the applications within your business. This process can be automated as well. We assign them an email address and an inbox and then enrol them in any other applications that you have.

In addition to monitoring your network, any of those other System Administrator type tasks that you do day-to-day can be automated. Even those tasks that you don’t think can be automated can more than likely be automated. You can even integrate other business processes and software into the mix to ensure that everything runs as it should.

If you’re ready to take the next step on your digital journey, get in touch and we’ll develop a strategy that will turn your dreams into a reality.