Artificial intelligence is rapidly changing from a science fiction technology to one that affects us every day. Many existing companies have recognized the advent of machine learning and deep learning techniques. These technologies can dramatically increase the efficiency of business operations, but they can also disrupt many existing markets.

Health care

The endless potential of AI can grow in the healthcare sector, as AI is currently being used for disease prediction, high-risk disease diagnoses, and diagnostic testing. The use of large-scale healthcare can be facilitated by the rise of AI. AI can help doctors take action to ensure the health of their patients using the power of predictive analytics.

Compared to the current reactive approach to health care, this is a much better plan. As IoT-enabled in-car devices develop, doctors can monitor their patient’s health in real-time and alert them in case of an emergency.

Customer service and experience

Customer experience is becoming a key factor for AI across industries. While marketing companies are using AI right now, other companies are starting to pay attention. For example, the travel industry is realizing the great potential of using chatbots to provide a seamless travel experience.

In the form of chatbots, natural language processing (NLP) algorithms have made inroads into customer helplines. Customer service agents can work efficiently with the help of these chats, which can collect information about customer problems. They can sometimes handle customer issues without human assistance, stepping in with human leaders only when necessary.

Cyber security

Many cybersecurity businesses maintain large databases that AI can use to search for malware attacks. Anti-virus vendors also use technology to provide a proactive approach to eliminating attacks. A large amount of data available on different viruses, attack methods and current types of cyberattacks makes it possible to teach AI to reason.

Businesses will be able to use AI systems that can be left alone to scan the network for any unusual activity. Artificial intelligence technology can also help detect long-term hacks on larger targets such as international corporations. AI proactively scans networks for malicious activity, allowing businesses to detect attacks earlier.


AI will disrupt the marketing industry in two ways: personalized content and unique targeting. Based on customer preferences, AI marketing tools can also analyze the company’s best information. For example, if a customer wants a certain product, the AI algorithm will analyze the current interest and inform customers who have similar products in every channel the customer is browsing, influencing the customer’s chance to buy another product.

As personalized advertising uses neural networks to expand, AI will make it easier for marketing departments to reach customers. For better purposes, businesses such as Google’s platform and Netflix have started using AI technology. On a user-by-user basis, personalized advertising and recommendation algorithms may be used.


The shipping industry can also benefit greatly from the implementation of AI. Document inspections at customs checkpoints may cause delays in the shipping process. Today, obtaining permits for all its cargo ships takes several working days. Intelligent imaging and automation systems can help customs officials complete checks faster by scanning relevant documents and digitizing them.

With this information, the load can be checked properly while spending less time at the port. The global shipping industry has also used artificial intelligence, particularly predictive analytics, to improve supply chain economies due to the technology’s benefits.